Legal Name: カーン・アーファン・キャディー・アブロー (Khan Irfan Qadir Abro)

Address:
We will promptly provide our physical address upon request. Please reach out for further details.

Phone Number:
Our contact number is available upon request. Please don’t hesitate to inquire.

Email Address:
support@coralwish.com

Head of Operations:
カーン・アーファン・キャディー・アブロー (Khan Irfan Qadir Abro)

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Additional Fees

All applicable charges are already included in the product price, ensuring transparency in your purchase. There are no additional shipping fees or hidden costs associated with your order. However, the final amount may vary depending on your shipping address and location.

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Exchanges and Returns Policy

Handling Defective Items

If your item is defective, damaged, or incorrect, please inspect your order immediately upon arrival. To resolve the issue:

1. Contact us promptly at support@coralwish.com.

2. We will evaluate the situation and collaborate with the supplier to resolve it swiftly.

3. Return approval is mandatory before sending items back. Unauthorized returns will not be accepted.

4. Once the return is approved, refunds will be processed within 10 business days to your original payment method.

Handling Non-Defective Items

You may request a return for non-defective items within 14 days of receiving the product, provided the following conditions are met:

• The item remains unused, unworn, with original tags, and in its original packaging.

• You provide proof of purchase.

• The item is not perishable, customized, or personalized (such as beauty products or hazardous materials).

To initiate a return, please contact us at support@coralwish.com for return approval and instructions.

Once the return is approved, a refund will be issued to your original payment method within 10 business days.

Note: We do not offer exchanges. To exchange an item, please return the original item and place a new order once the return is accepted.

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Delivery Times

Delivery times are subject to third-party fulfillment, and the shipping time varies based on the logistics of our suppliers. The estimated delivery times are as follows:

Standard International Shipping:

• Delivery typically takes 10 to 30 business days, depending on the product and destination.

Multiple Shipments:

• If your order contains multiple items, they may be shipped separately.

International Shipping:

• We ship to most countries, but delivery times may vary based on your location and local customs processes.

Delays & External Factors:

• While we make every effort to deliver items on time, delays may occur due to factors such as:

  • Customs clearance

  • Courier delays

  • Local holidays

  • Weather or other unforeseen issues

• Please note that these factors are beyond our control as we rely on third-party shipping services.

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Accepted Payment Methods

We exclusively accept credit card payments via Stripe, ensuring a secure and reliable transaction processing experience. We accept major credit cards, including:

• Visa

• MasterCard

• American Express

• And other major credit cards

If you experience any issues with credit card payments, we also offer local bank transfers as an alternative payment method.

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Payment Period

Credit Card Payments:

For transactions processed through Stripe, the processing time typically takes 2-3 business days, depending on the bank or card provider.

Local Bank Transfers:

For local bank transfers, the processing time varies depending on the banking institution. Typically, transfers can take 3 to 10 business days to complete.

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Price

The price for each product is clearly listed on its respective product page. Any applicable taxes or fees will be displayed at checkout, ensuring complete transparency.